FAQ - Frequently Asked Questions

Instant Bank Transfer is a fast and convenient way to make a payment. Simply choose your bank from list below and after placing your order you will be redirected to your bank login page. Once your bank account page is loaded just confirm the payment.

Here is a list of available banks for this form of payment:

Pay quickly and securely from your Pay Pal account. Once you have placed your order you will be automatically redirected to Pay Pal login page where you will be able to finalize your purchase.

If your bank is not on the ‘Instant Bank Transfer’ list and you do not have a Pay Pal account o you want to pay at the post office then choose the Traditional Bank Transfer. You will then receive all necessary information to make the transfer. Remember to include your name and order number in the title of the payment transfer. This will facilitate dispatching process.

Bank transfer details:

TRYSKOTECH - MILWORLD.PL
ul. Szubińska 40
89-200 Rynarzewo

Payments in € - EUR
Account number: 03 1020 1462 0000 7702 0277 8033
BIC (Swift): BPKOPLPW
Payment title Name, surname and order number

Payments in £ - GBP
Account number: 73 1020 1462 0000 7102 0310 1532
BIC (Swift): BPKOPLPW
Payment title Name, surname and order number

Payments in $ - USD
Account number: 57 1020 1462 0000 7502 0316 8069
BIC (Swift): BPKOPLPW
Payment title Name, surname and order number

You can also pay with your credit or debit card. After placing your order, the shop will redirect you to the page where you will be asked to complete the purchase by providing necessary details.

Here is a list of accepted payment cards:

Installments payment is another way to pay for your order. The installments are implemented by mBank. Simply add the products to your basket (minimum purchase value 300zł) and select quick payments- mRaty. Then you will be aksed to fill in the form, choose the loan parameters and provide your personal details. Once you have done it, wait for the results of the credit analysis – the bank decision will be displayed in the browser window. Accept the contract by confirming a password which will be sent in a message to your mobile phone. Once approved, we will receive the funds and the order will be dispatched to you. *

* This payment method is unavailable for clients living outside Poland.

If you decide to pay at the collection you should have a cash prepared for the courier. If you are collecting your order directly from our business branch you can make a payment with a cash or card.

If the order has been placed and paid correctly then it gets dispatched within one working day.

We always include a receipt in all orders that we dispatch. If you wish to receive a VAT invoice then select an appropriate option when ordering, and provide necessary company details.

Your personal details when shopping or setting up an account at Milworld.com are safe. We use an SSL certificate which protects your internet connection. When providing your personal details, please note the green padlock in your web address bar – this means a secure, encrypted session.

DPD courier

Couriers deliver parcels on business days. Two delivery attempts are made to the customer. Each parcel is insured up to 1000 zł.

Polish Post

Parcels are delivered on business days. Small items are sent by registered, priority post. There is also a POCZTEX Courier 48 service. If there is nobody to collect the parcel at the delivery address the courier leaves the package at the nearest Polish post office. The package can be collected within 7 days. Each parcel is insured up to 1000 zł.

InPost Service

If you don't want to wait for the courier at home you can choose a InPost service.Your parcel will be waiting for you in your chosed InPost Point. From the time you get notified you will have 72 hours to collect the parcel. For more information, see here.

All orders placed in Poland can be sent via Polish Post, DPD or InPost Service.

If the value of the basket is minimum of 200zł we guarantee a free shipping of prepaid orders. *

* This delivery method is unavailable for clients living outside Poland.

We also offer shipping abroad. For information on delivery costs please contact sklep@milworld.pl.

The delivery time depends on the chosen delivery method.

You can track your parcel by entering the tracking number on the website of the courier you chose:

• DPD Courier – track your order
• Polish Post – track your order
• InPost Service – track your order

If you do not have a tracking number, please contact us.

Personal Collection sklep@milworld.pl.

MILWORLD.PL
ul. Szubińska 40
89-200 Rynarzewo

E-mail: sklep@milworld.pl
Phone/fax: +48 52 342 20 06
Mobile: +48 781 555 470, +48 781 555 490

Opening hours:
Monday - Friday: 8.00 – 16.00
Saturday: 8.00 – 13.00

When you buy at Milworld.com you have 30 days to return or exchange the item without providing a reason. For more information please see here.

If the purchased item is faulty or has defects please send it to:

MILWORLD.PL
ul. Szubińska 40
89-200 Rynarzewo

Please include a proof of purchase and a completed return form (downloadable here).

As soon as we receive the item we will review your request and will get back to you on the decision within 14 days. If the decision is positive the repaired or new item will be sent to the customer at our cost.

We use your personal details only for the execution and handling of your order. If you have agreed to this my entering your e-mail address when subscribing to our mailing list you will be also receiving a newsletters with our latest offers, discounts and promotions at Milworld.com (you can always cancel the newsletter subscription).

We do not share your Personal details with any third parties. Personal data that you submit is processed in accordance with the Personal Data Protection Act. All pages on our site where you enter your personal details are secured by the SSL certificate.